PRIVACY POLICY


Effective Date: February, 13 2026


1. WHO WE ARE


This website is operated by Prime Turbine Support LLC, a limited liability company organized under the laws of the State of Florida, United States.

Address: 411 SW 7th St, Fort Lauderdale, 33315
Contact Email: sales@prime-turbinesupport.com

For the purposes of applicable data protection laws, Prime Turbine Support LLC acts as the “data controller.”



2. SCOPE


This Privacy Policy applies to information collected through this website and related communications.

This website is intended for business-to-business (B2B) use. It is not directed to consumers or minors.



3. INFORMATION WE COLLECT


We may collect the following categories of data:


A. Information You Provide Directly

• Name
• Company name
• Job title
• Email address
• Phone number
• Business address
• Part numbers, technical specifications, order details
• Any documents or attachments submitted

B. Compliance-Related Information


Where required under U.S. law, we may collect and process:

• End-user information
• Corporate registration data
• Trade compliance documentation
• Screening-related identifiers

C. Automatically Collected Information

• IP address
• Browser type
• Device information
• Pages visited
• Referring URLs
• Date/time stamps

Collected via cookies and analytics tools.


Additional information that may be collected:

• shipping and billing details
• purchase order data
• tax identification numbers (where applicable)
• company registration numbers
• export control classification references
• end-user declarations
• ultimate consignee information
• ownership or corporate structure details
• payment-related correspondence (not payment card data)
• communication history
• service history related to supplied parts
• warranty-related documentation
• technical compliance certifications
• government-issued identification (where legally required for compliance)

We may collect any additional information voluntarily provided in connection with a quotation request, order, compliance review, or technical evaluation.


4. HOW WE USE YOUR INFORMATION


We process personal data to:

• Respond to inquiries and RFQs
• Provide quotations and technical information
• Conduct due diligence and compliance screening
• Fulfill contractual or pre-contractual obligations
• Improve website functionality and performance
• Maintain security and prevent fraud
• Comply with legal obligations under U.S. law

We do not sell personal data.



5. LEGAL BASIS (GDPR APPLICABLE USERS)


If you are located in the European Economic Area (EEA), we rely on the following legal bases:

• Legitimate interest (B2B communications and operations)
• Contractual necessity
• Legal obligation (including U.S. export control compliance)
• Consent (where required, including certain cookies)

6. DATA SHARING


We may share data with:

• IT and hosting providers
• CRM providers
• Professional advisors (legal, compliance, accounting)
• Government authorities where legally required

We do not share personal data for advertising resale purposes.



7. INTERNATIONAL TRANSFERS


As a U.S.-based company, data may be processed in the United States.

Where personal data is transferred from the EEA to the U.S., we rely on appropriate safeguards consistent with applicable law.



8. DATA RETENTION


We retain data only as long as necessary for:

• Business operations
• Contractual performance
• Compliance with U.S. export control and recordkeeping laws
• Legal defense or regulatory requirements

Retention periods may vary depending on legal obligations.



9. DATA SECURITY


We implement reasonable administrative, technical, and organizational safeguards designed to protect personal data.

However, no internet transmission is completely secure.



10. YOUR RIGHTS


Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion (subject to legal obligations)
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent where applicable

Requests may be submitted to: sales@prime-turbinesupport.com

We may require verification of identity before responding.



11. CALIFORNIA PRIVACY RIGHTS


If you are a California resident, you may have additional rights under applicable California law.

Prime Turbine Support LLC does not sell personal information.



12. COOKIES


Our use of cookies and tracking technologies is described in our separate Cookie Policy.


13. Advertising & Marketing Technologies


We may use advertising and remarketing technologies, including but not limited to:

• Google Ads
• Google Remarketing
• Google Tag Manager
• Meta (Facebook) advertising tools

These technologies may use cookies or similar tracking mechanisms to:

• Measure the effectiveness of advertising campaigns
• Display relevant advertisements to business users
• Analyze traffic related to marketing efforts
• Limit ad frequency

These providers may collect:

• IP address
• Browser and device data
• Pages visited
• Interaction events

Data collected through advertising technologies may be processed in the United States.



Legal Basis (EEA Users)


For users located in the European Economic Area, advertising and remarketing cookies are processed only based on consent.



Opt-Out


Users may:

• Decline advertising cookies via our cookie settings tool
• Adjust browser settings
• Use provider opt-out mechanisms (e.g., Google Ads Settings)

14. CHANGES


We may update this Privacy Policy periodically.
Updates will be posted on this page with a revised effective date.